Thank you for shopping with the GAP x YEEZY and Kanye West collaboration. If you are unsatisfied with your purchase, we’re here to help. Our return and refund policy ensures that you can shop confidently and understand the options available.

1. Returns

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must:

  • Be unused and in the same condition that you received it.
  • Be in the original packaging.
  • Have the receipt or proof of purchase.

2. Non-Returnable Items

Certain types of items cannot be returned, such as:

  • Custom-made or personalized items.
  • Sale items or purchases made during promotional sales.
  • Products that have been used or altered.
  • Gift cards.

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: Email our customer support at [Insert Email] or call us at [Insert Phone Number] with your order number and details about the product you wish to return.
  2. Receive Return Authorization: We will provide instructions and a Return Authorization Number if the return is approved.
  3. Ship the Product: Send the item to the address we provide. You will be responsible for paying the shipping costs for returning your item, which are non-refundable.

Please ensure the item is packed securely to prevent any damage during transit. The return must be sent using a trackable shipping service or purchasing shipping insurance.

4. Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will initiate a refund using your original payment method if your return is approved. Depending on your card issuer’s policies, you will receive the credit within a few days.

5. Exchanges

If your item is defective or damaged, you may request an exchange for the same item by contacting our customer service. Please provide details about the defect or damage and clear photographs if possible.

6. Late or Missing Refunds

If you haven’t received a refund, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted. If you’ve done all of this and still have not received your refund, don’t hesitate to contact us at [Insert Contact Information].

7. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

8. Questions

If you have any questions concerning our return and refund policy, please get in touch with us at:

  • Email: support@gapclothing.us